Willson International delivers unmatched service across borders. It’s a simple statement that lives and breathes in everything we do and is taken to heart at every level of our organization.
Service sets Willson apart from our very first meeting with you through every interaction, in every transaction, in every shipment, every day. There’s never a substitute for client experience, but here are a few reasons why Willson is the final answer for the right information and smart advice, at any time.
Willson provides the right answers, faster
Willson’s combination of informed, experienced on-the-road and in-house client service teams means someone is always available (at multiple touch points) to provide fast, accurate responses saving clients time and eliminating aggravation.
Willson representatives quarterback solutions
Willson’s sales and service teams take charge and responsibility for delivering what you need, (meaning requests are acted on, never lost in the shuffle).
Willson automatically tracks and resolves issues
Willson’s automated tracking solution sets clear response times and procedures for all customer inquiries. Our president tracks the speed and success of our resolution process delivering accountability at the highest level.
Willson’s always ahead of the curve
Our vast experience enables us to anticipate change and to stay on top of and to meet new security requirements set by U.S. and Canadian Customs. Our key certifications enable us to fast-track shipments for clients.
Willson’s Customer Service Centre is staffed by experts
Willson clients know they will get the right answers, quickly, without hassles. Our customer service centre is staffed by trained customs specialists, who understand the industry and have intimate knowledge of your business and needs.
Learn more about Willson’s unmatched service across borders: