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Choosing Customs Brokerage Services

No two customs brokers are alike. If you’re evaluating brokerage services for the first time or exploring a change in provider, here are some factors you should consider, beyond broker fees.

As you know, customs brokers play a central role collecting duties on behalf of importers, ensuring companies comply with complex government legislation, and pulling together key documentation to get goods cleared. A good customs broker is vital to the well-being of any company moving goods across the border, but our role doesn’t necessarily stop there.

The right broker can provide you with a competitive edge by delivering business intelligence and services that help you assess the impact of regulatory changes and capitalize on trends and emerging markets.

Your Cross-Border Trade Business Partner

If you are planning on choosing or switching customs brokers, you should know what you can reasonably expect your new broker to do for you during this process and what the broker will ask of you. Key issues in the discussion with any customs broker include:

When seeking a customs broker, be sure to ask the right questions. We have compiled a Guide to Choosing a Customs Broker to help with the process which includes a checklist.

Download Checklist


FAQs for Choosing a Customs Broker

Along with asking the right questions about your business, here are some critical tasks a new broker should do for you:

In turn, your broker may ask for these items:

Experienced brokers, like Willson International, build their business on executing with excellence, and will provide a “no obligation” analysis of your customs brokerage fees, needs and history.

Contact us today for an inside look at the level of service and benefits we can provide your organization.

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