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What is CARM? And are you ready?

Canada Border Services Agency (CBSA)

Assessment and Revenue Management (CARM)

What is CARM?

CARM is a large multi-year project that began in 2016 with the implementation of the Accounts Receivable Ledger (ARL). 

Once completely implemented CARM is intended to:

What changes under CARM?

The next phase of CARM will be the client portal.  The initial version (Fall 2020) will offer basic functionality relating to account setup.  Once the portal is fully operational (Spring 2021) importers will have access to the following:


The biggest change for importers will be the requirement to post their own Release Prior to Payment (RPP) liability bond. 

How does RPP impact you?

CARM will focus on shifting liability from the Customs Broker to the Importer.  The impact will be as follows:

CARM Implementation Phases


How is my shipment released from customs?

The CARM Portal is not replacing the Single Window system.  Release requests will still be sent to CBSA through Single Window and the Integrated Import Declaration (B3 data) which ultimately triggers the release of your goods.  Once the Spring 2021 release is complete the current Customs Automated Data Exchange (CADEX) system will be decommissioned. 

If you would like additional information about CARM please contact your Willson Service Team at or visit the CBSA’s website at

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COVID-19 is a global challenge. Keeping our supply chains moving is important for maintaining the health and wellbeing of citizens and businesses. While the Canada - U.S. border is now closed to non-essential traffic, it is still open for trade and commerce. We are committed to doing our part for global supply chains.

We are protecting the health and safety of our employees. They are working from home, except for critical functions that require certain equipment or managing paper/courier flow. In those cases we are following social distancing guidelines.

We are open and available to assist you, and key players in your supply chains. Our dedicated staff are available 24/7 and our brokerage and logistics experts are available to help you make adjustments to your supply chain, if necessary.

We encourage you to check out the government programs available to families, businesses, exporters and importers. And, while respecting the need for social distancing we encourage everyone, including our staff, to reach out and remain connected to family, friends, colleagues and customers.

Stay safe.

Peter Willson
Chairman & CEO
Willson International

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