1 Simplifying Your Brokerage Transition

Learn how a Canadian-based manufacturer of rubber compounds successfully transitioned its customs brokerage needs to Willson International.

WORRIED ABOUT SWITCHING BROKERS? EXPECTING IT TO BE CUMBERSOME, TIME-CONSUMING AND DISRUPTIVE?

Willson international has a simple five-step
approach to simplify transitions. It helps
ensure no disruptions, no increased risk and
a 100% error-free move.

CHALLENGE

A Canadian-based manufacturer of rubber compounds was using three customs brokers to handle its Canadian and U.S. imports. In addition, it was losing expense-recovery opportunities by returning empty containers. All this created an administrative burden as the company tried to maintain three di¬fferent sets of records, while communicating with and paying three separate vendors.

solution

Willson International delivered a solution that transitioned all of the company’s North American transactions under one account. This reduced the administrative burden, provided the client with a single point of contact and one easy payment stream. The company was initially concerned that switching would be problematic since the three current suppliers had knowledge of its import requirements and business methods, as well as potentially exposing it to fines or penalties that could be created on the change of brokers.

results

Willson International’s five-step proprietary account transition process took no more than 10 days to complete. During the transition period, the company’s transactions were completed smoothly and efficiently, with no interruption to the client’s business and no increase in risk to their import transaction. The client specifically commented

Willson worked as a team with our sta¬ff to ensure an error-free transition

Willson International can help your organization increase productivity and lower expenses. As a full-service cross-border brokerage and logistics services supplier, we assign a dedicated team to learn your business needs, add value with Willson services, identify cost savings, enhance efficiencies, ensure compliance, and pro-actively alert your team to important customs and transportation issues.

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