Freight Cartage Coordinator - Willson International

Cartage Coordinator

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Remote – Ontario

Shift

Monday to Friday, 9am-5pm

Key Responsibilities

The Drayage Coordinator will play a crucial role in coordinating the movement of import containers (FCL), LCL, and air shipments from seaports, rail terminals, warehouses and airport terminals to their final destinations. This role involves monitoring new orders, ensuring timely pickups, and proactively managing cargo availability, customs and freight releases, and last-mile delivery coordination.

Monitor new orders from the customs brokerage division and clients to ensure timely pickups.

Monitor new orders from the customs brokerage division and clients to ensure timely pickups.
Regularly check terminals and warehouse websites for cargo availability of import containers (FCL), LCL and air shipments.
Ensure timely customs clearance and freight releases.
Coordinate the delivery of import containers (FCL), LCL and air shipments upon cargo availability.
Negotiate competitive rates with carriers.
Quote clients accurately and maintain a high win rate.
Develop and maintain excellent relationships with carriers.
Track and trace ocean and air shipments daily, ensuring all parties are informed of status changes.
Provide exceptional customer service, maintaining positive client relations.
Verify the accuracy of vendors’ invoices and ensure timely billing to clients.

Requirements

Minimum 3 years of proven experience in logistics coordination, particularly with import containers (FCL), LCL and air shipments.
Excellent negotiation and communication skills.
Strong organizational skills with the ability to multitask.
Knowledge of customs brokerage process and freight forwarding.
Ability to provide outstanding customer service.
Proficiency in tracking and tracing shipments.
Problem-solving, accuracy, attention to detail, and analytical ability.

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).

Menu