Credit & Collections Specialist

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Remote – Greater Toronto Area

Shift

Monday to Friday, 9am-5pm

Key Qualifications

University Degree/College Diploma in Finance, Accounting or similar field required
Accounting/Finance knowledge is an asset
Minimum two (2) years direct collection and credit review experience within an office environment
Working Knowledge of Basic Accounting practices
Working knowledge of MS Office Suite of products – Excel and Outlook are required
Strong communication skills – verbal and written, having confidence and being assertive
Excellent problem solving and analytical ability is required
Strong organizational skills will lead to success in this role
Ability to work with great focus under pressure, multitasking, and quickly adapting to changing environments with a positive attitude will contribute significantly to your success

Description of Role

Reporting to the Credit Manager the Credit Collections Specialist is responsible for evaluating credit limits and the collection of outstanding receivables. This involves; regular credit review of new & existing accounts, evaluating risk, and contacting clients for payment on outstanding debt to keep accounts in good standing.

Follow collection procedures to collect past due accounts, contact clients by phone, e-mail, or collection letter
Provides account statement, copy of invoice/back up documents to client upon request
Send Customs statements and reconcile GST/Duty payment from clients at the end of the month
Maintains >45 days accounts to below a % defined by the department’s Key Result Objectives
Review AR Aging Summary to investigate and resolve/collect past due invoices
Resolve disputed invoices which includes requesting supporting documentation and credit/debit notes, communicating with Operation, Sales and Service teams
Review credit reports to evaluate risk to open new accounts, and maintain existing account credit limits
Review accounts to consider Holds, communicate this with the clients and internal depts
Maintain excellent account notes
Analyze and reconcile payment applications
Utilize multiple systems and resources to efficiently complete tasks
Other duties as assigned

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).

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