Operations Support Clerk – Part Time

Operations Support Clerk - Part Time

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team of Import Analysts!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Remote – Ontario

Shift

Part Time – Monday 6pm – 2am and Saturday 10am – 6pm

Key Qualifications

High school Diploma is required
Minimum 1 year in an administrative customer service role
Working knowledge of MS Office Suite of products – in particular Word, Excel, database skills, Internet searching skills.
Strong communication skills – verbal and written is required

Description of Role

The Operations Support Clerk is our first point of contact with our customers and their carriers. They provide critical shipment status information to our customers, carriers and our operations rating team.

Tracking and tracing shipments across multiple online platforms
Manage incoming documents through ECM and e-mail
Dispatching shipment to preferred parties
Communicate through email with customers, carriers on shipment status
Answering and forwarding phone and email communications to the correct individuals, sorting and distributing emails
All other duties as assigned

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

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