Quality Analyst – Brokerage - Willson International

Quality analyst - brokerage

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Remote – Anywhere in Canada

Shift

Monday to Friday, 8am – 4pm

Key Qualifications

High School Diploma is required. College Diploma an asset
Minimum five (5) years Customs Brokerage experience
Strong working knowledge of ITMR, ECM systems
Working knowledge of Microsoft Office Suite – Excel, word, Outlook
CCS Designation is required, CTCS preferred

Description of Role

The Quality Analyst plays a key role in ensuring that our operations teams meet both regulatory standards and internal quality benchmarks. Their work is crucial for minimizing errors, ensuring smooth operations, and preventing costly penalties.

Review and confirm entries prior to being sent to CBSA’s CARM system for accounting purposes
Work with staff and branch managers on training sessions
Follow up with clients as required to ensure description and HS accuracy
Database maintenance including updating special instructions and classifications
Vet documents to ensure compliance with CBSA and all other regulatory agencies. Examples Include CUSMA certificates, licenses, certificates, and other import documents.
Stay current with upcoming regulatory changes impacting the Willson International client base.
Advise staff on the classification, valuation and import requirements of merchandise. Complete and accurate tariff opinions including duty rate and SIMA scope checks are routine.

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).

Menu