Brokerage Sales: 1‑800‑754‑1918   Brokerage Service: 1‑866‑535‑1918   Logistics: 1‑866‑945‑5378

April 2, 2020 COVID-19 Commercial Update

KEY MESSAGE from the Canada Border Services Agency (CBSA)

We continue to work on establishing a process to receive certain paper documents electronically through e-mail or fax. Further development to be communicated shortly.

In an effort to reduce document handling at Primary Inspection Lines (PIL) during COVID-19, and as a measure of safety for all, we urge all carriers who are not already signed up for electronic notices to do so as soon as possible. Receipt of these electronic notices will eliminate the need for a driver/carrier to receive a stamped copy of the lead sheet at PIL. You can sign up on the Canada Border Services Agency website.

Asymptomatic persons in the trade and transportation sector who are important for the movement of goods and people, including truck drivers and crew on any plane, train or marine vessel, and that cross the border are exempt from the 14 days mandatory quarantine (self-isolation) while performing their duties or for the purpose of performing their duties. If they are not performing their duties they must follow the self-isolation protocol until they return to perform their duties. This means they must practice physical distancing and self-monitor for symptoms, stay in their place of residence as much as possible, and follow the instructions of their local public health authority if they feel sick.

Truck drivers are an essential service in the trade and transportation sector. When seeking entry into Canada it is important that only drivers, and co-drivers if required, are the only person (s) seeking entry into Canada.

Passengers in commercial transport truck seeking entry into Canada who are non-residents of Canada and not part of the essential transportation service will be deemed not essential and not allowed to proceed into Canada. This includes family members and friends. Any individuals accompanying the driver who are Canadian or temporary or permanent resident of Canada and not part of the essential transportation service will be required to immediately begin their 14 days mandatory self-isolation and provide their contact information to the CBSA.

Other Sources of Information
Official updates on COVID-19 are available on the Government of Canada website.

Willson logo header

COVID-19 is a global challenge. Keeping our supply chains moving is important for maintaining the health and wellbeing of citizens and businesses. While the Canada - U.S. border is now closed to non-essential traffic, it is still open for trade and commerce. We are committed to doing our part for global supply chains.

We are protecting the health and safety of our employees. They are working from home, except for critical functions that require certain equipment or managing paper/courier flow. In those cases we are following social distancing guidelines.

We are open and available to assist you, and key players in your supply chains. Our dedicated staff are available 24/7 and our brokerage and logistics experts are available to help you make adjustments to your supply chain, if necessary.

We encourage you to check out the government programs available to families, businesses, exporters and importers. And, while respecting the need for social distancing we encourage everyone, including our staff, to reach out and remain connected to family, friends, colleagues and customers.

Stay safe.

Peter Willson
Chairman & CEO
Willson International

Have a question about Customs? 1-866-535-1918 Logistics? 1-866-945-5378

Stay Connected. Stay Positive. Stay Informed.