Choosing broker services

No two customs brokers are alike.
The right broker can provide you
with a competitive advantage by
delivering customized solutions
and services that help you
simplify your supply
chain efficiently.

Choosing Broker
When choosing a broker, here are some factors you should consider, beyond broker fees:
  • Company volume and the type of goods you ship.
  • Provider’s experience and references for clients in your industry.
  • Alignment of the service provider with your company’s sector, strategic direction, and corporate culture.
  • Responsiveness of the brokers’ service staff.
  • 24/7 availability.
  • Technology that meets your needs for tracking, tracing, reporting, and analyzing data; Release Notification System; Working From Home.
  • Ability to provide end-to-end solutions.
  • International affiliations for customs brokerage and freight forwarding.

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