An Automated Commercial Environment (ACE) Portal account with U.S. Customs and Border Protection (CBP) provides importers with valuable visibility into their U.S. import activity. Through the portal, account holders can monitor entry information, review liquidation status, track refunds, access reports, and verify that CBP has current and accurate contact information on file.
In addition to providing access to import data, maintaining an ACE Portal account is increasingly important for importers receiving ACH electronic refunds. Accurate importer account information within ACE helps ensure that refund-related information is properly maintained and minimizes the risk of electronic refunds being rejected due to not having a proper notify party or account details.
Importers that have not yet established an ACE Portal account are encouraged to take advantage of CBP’s streamlined application process, which is available free of charge. Establishing direct access to ACE can help importers better manage their compliance responsibilities, facilitate the receipt of electronic refunds, and stay informed about their import transactions.
https://ace-accounts.cbp.gov/s/importer-form
https://www.cbp.gov/trade/automated/how-to-use-ace/portal-applying